Privacy Policy

Who we are

Our website address is: https://defythepredictable.com.

Defy the Predictable, LLC is committed to preserving the privacy of all visitors to our website at URL. Please read the following Privacy Policy to understand how we use and protect the information that you provide to us.

By registering or placing an order on this website, you consent to the collection, use and transfer of your information under the terms of this policy.

What personal data we collect and why we collect it

We may collect data that you have provided directly to us. When you visit, register, or order products or services on this website, you may be asked to provide certain information including your name, contact details, and other form data.

You may submit credit or debit card information for payment through our payment processor. We do not store any credit/debit card information on the website server or in-house electronic files. You may, however, have the option of saving credit card information for payment plans or recurring payments through our payment processor(s) PayPal or Stripe. We do not have access to credit card data when this option is selected.

We may also collect information about website usage including posts to the website, emails, or electronic letters.

We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please see our cookie policy for more details about this below.

To maintain customer service standards and to assist staff training, we may record and/or monitor incoming customer service calls.

We may receive data from publicly availably sources. We may also receive data from third parties such as search analytics providers such as Google, advertising networks such as Facebook, providers of technical, payment processors, delivery services, data brokers or aggregators.

We may collect the following data about you:

• Name
• Address
• Email Addresses
• Phone Number(s)
• Business Name(s)
• Title/Role(s)
• Any personal data you provide to our website.
• Data about how you use our website.
• Technical data such as IP address, login data, browser details, length of page visits, page views, navigation paths, web visits, time zone settings, and device type used to access our website.
• Your marketing and communications preferences (where available).
• Any other information that you directly provide to us whether through our contact form over the phone, by email or otherwise, such as when entering a competition or completing a survey.
• Application forms

How we protect your data

We will protect individual data by security shields against misfortune or burglary, unapproved access, divulgence, duplicating, use, or alteration.

We are focused on data security with a specific end goal to guarantee the privacy of individual data is secure and maintained.

How we may use your data

We will gather and utilization of individual data singularly with the target of satisfying those reasons indicated by us and for other good purposes. We will just hold individual data the length of essential for the satisfaction of those reasons.

Your information will enable us to provide you with access to all parts of our website and to supply the products or services you have requested. It will also enable us to invoice you and to contact you, where necessary, concerning orders. We will also use and analyze the information we collect so that we can administer, support, improve and develop our business. In particular, we may use information to contact you for views on our services and to notify you occasionally about important changes or developments to the website or our services.

Further, where you have consented, we may also use data to let you know by email about other products and services which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.

Additional uses of information:

• Process financial transactions to enable you to purchase goods, products, or services.
• Send you communications about enhancements to products or services you have purchased.
• Enable us to engage with you and process orders.
• Reply to any inquiries you make about products or services.
• Send you marketing communications and personalize your website experience.
• Analyze use of website and other online services.
• Understand the effectiveness of advertising.

Where we send your data

An anonymized string created from an email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of comments, profile pictures are visible to the public in the context of your comment.

We collect information about visitors who comment on sites that use our Akismet anti-spam service. The information we collect depends on how the User sets up Akismet for the Site, but typically includes the commenter’s IP address, user agent, referrer, and Site URL (along with other information directly provided by the commenter such as their name, username, email address, and the comment itself).

When visitors leave comments on the site we collect the data shown in the comments form, the visitor’s IP address, and browser user agent string to help spam detection through an automated spam detection service.

Cookies

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save login information and screen display choices. Login cookies last for two days, and screen options cookies last for up to a year.

If you leave a comment on our site you may opt-in to saving name, email address and website in cookies. These are for your convenience so that you do not have to fill in details again when you leave another comment. These cookies will last for one year.

If you edit or publish an article (where available), an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor interaction with that embedded content, including tracking interaction with the embedded content if you have an account and are logged into that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Subscribers

For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except the username field). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security

Legal contact information: Defy the Predictable, LLC, 8710 Cameron ST, Unit 913, Silver Spring, Maryland, 20910, United States, email.